Raye has blasted ticket touts for creating thousands of fake registrations for her upcoming show.
The Where is my Husband! singer took to social media on Tuesday to vent her frustration at scalpers who used AI bots to register for the pre-sale to her one-off performance at the Royal Albert Hall on 23 October.
With just 5,000 tickets available for the show, Raye revealed she was concerned true fans would miss out on paying a fair price.
“We received 1.8 million sign-ups for 5,000 seats for This Symphony May Contain Hope,” she wrote on Instagram.
“Sadly our sign-up process was overwhelmed by scalpers, using AI bots to create hundreds of thousands of fake registrations.
“It is a new world we are living in now, I have never witnessed bots on this scale. It is so important to me that fans can buy tickets at the face value price,” she continued.
This Symphony May Contain Hope show will showcase songs from Raye’s chart-topping second album, titled This Music May Contain Hope.
In a bid to deter ticket touts from “exploiting” music fans and making a profit from selling concert seats at an inflated rate, Raye and her team forged a plan.
“Rather than risk opening a presale that scalpers could exploit, we felt the best and safest solution for this specific show was to manually review the sign-up list to identify a shortlist of people we believe are real fans,” the star explained.
Those people selected will have received a presale link and code via email today.
Remaining tickets will be available on general sale.
Raye admitted the process had left her fearing real fans won’t pay a fair price to watch their favourite artists perform live.
“I’m not sure what the future holds for ticketing, I do know this experience has really opened my eyes. Me and my team are going to think really hard about what we can do in the future. Lots of love, Raye,” she concluded.