An encounter with Chappell Roan‘s security in São Paulo, Brazil, left pro soccer player Jorginho’s 11-year-old daughter — a fan of the singer who planned to see her perform at Lollapalooza Saturday night (March 21) with her mother — “extremely shaken,” the defensive midfielder alleges in a complaint posted on Instagram before the show.
“I went through a very upsetting situation with my family earlier today,” Jorginho wrote (in both Spanish and English) in an Instagram Story in which he tagged Roan’s account.
Jorginho says his wife, Catherine Harding, and daughter were staying at a São Paulo hotel ahead of Roan’s headlining set on Saturday. By chance, they spotted the pop star at the hotel restaurant where they were having breakfast.
“This morning, my daughter woke up incredibly excited, she even made a sign because she was so happy to see an artist she really admires, or used to admire,” he shared.
“During breakfast, the artist walked past their table. My daughter, like any child, recognised her, got excited, and just wanted to make sure it was really her. And the worst part is she didn’t even approach her. She simply walked past the singer’s table, looked to confirm it was her, smiled, and went back to sit with her mum. She didn’t say anything, didn’t ask for anything,” wrote Jorginho.
“What happened next was completely disproportionate,” he claimed.
“A large security guard came over to their table while they were still having breakfast and began speaking in an extremely aggressive manner to both my wife and my daughter, saying that she shouldn’t allow my daughter to ‘disrespect’ or ‘harass’ other people. … He even said he would file a complaint against them with the hotel, while my 11-year-old daughter was sitting there in tears. My daughter was extremely shaken and cried a lot,” Jorginho said.
Billboard reached out to a representative for Roan for comment, but did not receive a response at press time. (Roan was taking the stage Saturday night at São Paulo’s Autódromo de Interlagos.)
“It was just a child admiring someone,” Jorginho concluded in his Instagram post.
“It’s sad to see this kind of treatment coming from those who should understand the importance of fans. At the end of the day, they are the ones who build all of this. I sincerely hope this serves as a moment of reflection. No one should have to go through this, especially a child,” he wrote before directing his words at Roan: “WITHOUT YOUR FANS, YOU WOULD BE NOTHING. AND TO THE FANS, SHE DOES NOT DESERVE YOUR AFFECTION.” See Jorginho’s full statement via his Instagram Stories.
Earlier this month, Roan was seen self-documenting her experience being surrounded by a horde of autograph seekers and photographers while in Paris.
“I’m just trying to go to dinner, and I’ve asked these people several times to get away from me,” she was heard saying to her phone, via a video filmed and uploaded online by an onlooker.
“This person I’ve asked several times to go away, and they will not,” the artist said at the time, while capturing video of someone who continued to ask her for an autograph despite the confrontation. “They’re hiding their face, because they’re ashamed.”
Roan was also heard saying that she felt “disregarded as a human” amid “all the people that are completely disregarding my boundaries,” and added, “All of you, I’m asking you kindly to please leave me alone and stop following me and harassing me. No, I’m not gonna sign. This is what it’s like, if you were wondering how it is.”
Roan, whose debut album, The Rise and Fall of a Midwest Princess, reached No. 2 on the Billboard 200 in 2024, most recently released new music last year — a pair of Hot 100 hits, “The Giver” and “The Subway.”
